Caramels.com

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My Account

What happens after I place an order?

I need to make a change to my order before it ships.

Can I ship this as a gift?

What's your return policy?

Help, my order was returned to sender

Where is my gift card?

Extra item(s) in my order

How do I add a Gift Band?

Orders

Where are the caramels made?

How many caramels are in each tube?

Are your caramels gluten free, sugar free, or dairy free?

Can I get a catalog of your products?

Are your products Kosher?

What are your ingredients?

How to store your caramels

General

What payment options are available?

Is pricing information included in the shipment?

How do I create a recurring subscription?

I need help at Checkout

I need help with my Discount Code

I forgot to add my Gift Card/Discount Code

Purchasing Information

How fast will my order arrive?

Can I ship an order to multiple addresses?

How much is shipping?

Shipping

How do I unsubscribe from marketing emails and texts?

Where can I login to see my perks?

What is the G.O.A.T. Club Paid Membership?

Applying My Membership Credit

Do I Need a Separate Membership For Each Site?

G.O.A.T. Club Paid Membership

Where's my order?

🚨 I need to change my order/shipping address!

Help! I Haven't Heard Back From Customer Service?

How do I unsubscribe from marketing emails/texts?

Can I add a Gift Note?

What is the Shelf Life of caramels?

Can I make a customer Sampler Pack?

How do I distinguish between the tubes in my order?

How do I use a discount code/gift card?

How can I contact customer service?

What are the packaging dimensions?

How do I edit my cart?

How do I create a custom gift box?

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